Concerns & Complaints
| We welcome your feedback. Use
the form below if you have a complaint about transit service or a transit employee. Provide as many details about the
incident as possible. This will help us take the appropriate action. To receive an update on our investigation, complete the
contact information at the bottom of the form. For general remarks on transit use the Comments
& Suggestions form. Paratransit (STS) Comments/Complaints Form. |
|
TOP
Contact Us
- Customer Services
(English/Spanish/Creole)
305-891-3131
- TTY Users
305-499-8971
(deaf or hard of hearing)
- Hours of Operation
Customer Services
Monday - Friday
7 a.m. to 8 p.m.
Saturdays
8 a.m. to 5 p.m.
Sunday
Closed
- Trip Planning
305-891-3131
Monday - Friday
7 a.m. to 8 p.m.
Saturdays
8 a.m. to 5 p.m.
Sunday
Closed
- Special Transportation Service (STS)
786-469-5000
- Transit Watch
305-375-2700 (Safety Hotline)
- Feedback Zone





