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Important Global Message

Maintenance Alert

The Miami-Dade County Portal will be undergoing maintenance starting at 11 p.m. Saturday, May 3 and for all of Sunday, May 4. Intermittent outages may be experienced. We apologize for any inconvenience.

Thank you for your patience as we improve our online services.

Contact Us

Report Problems Online  
Trip Planning & Customer Service
English / Español / Kreyòl
Monday - Friday, 7:00 a.m. - 7:00 p.m.
Saturdays, 8:00 a.m. - 5:00 p.m.
Sundays & Holidays, Closed

TTY Users
(deaf or hard of hearing)

Transit Watch
(Safety Hotline)

Accommodations for persons with disabilities
People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade Transit Department, may contact Marcos Ortega at 786-469-5225 or To request materials in accessible format, sign language interpreters, or other means of equally effective communication to participate in any program or meeting, please contact Marcos Ortega at at 786-469-5225 or at least five days in advance to initiate your request. TTY users may also call 711 or 1-800-955-8771(Florida Relay Service).

Service Directory

Advertising  786-469-5382
Comments & Suggestions

 305-891-3131, Option 2 (toll free)

 8:30 a.m.-4:30 p.m.

 305-891-3131, Option 2 (toll free)

College Discount Program
K-12 Program
Customer Service Monday - Friday, 8 a.m. to 5 p.m., excluding County-observed holidays.
Golden Passport
Patriot Passport
Corporate Discount Program  786-469-5402

Jobs in Transit

 305-375-5627 (JOBS)

Lost & Found  
 8:00 a.m. - 12 noon
 1:00 p.m. - 5:00 p.m.

Media Requests


Service Centers


Office of Civil Rights & Labor Relations




Special Transportation Service (STS)

305-264-9000, Reservations
786-469-5000, Enrollment & Information
305-263-5459, TTY Users
786-469-5000, Complaints/Commendations
305-263-5475, TTY Users
786-469-5029, Administration

Back to Top Page Last Edited: Wed Apr 1, 2015 5:35:26 PM

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