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  • Home | Transit Resources | Rider Tools | News and Events | About MDT | Contact Us | miamidade.gov
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    Print Print Email Email Helpful? Helpful?
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    Feedback Zone

    Welcome to the Miami-Dade Transit Feedback Zone
    Do you want to let us at Miami-Dade Transit know how you think we're doing? Then click on one of the forms below and tell us. Whether it's a complaint, commendation, or suggestion, we want to hear about it. You'll reach employees that can take the changes you suggest into consideration when making service adjustments.

    Transit's administrative staff also wants to hear from you. They ride bus routes and trains to listen to your concerns. Watch for ads in local newspapers.

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    Complaints/Concerns

    We welcome your feedback. Use the form below if you have a complaint about transit service or a transit employee. Provide as many details about the incident as possible. This will help us take the appropriate action.

     

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    Arrow View the Complaints / Concerns Online Form
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    Comments/Suggestions

    We welcome your feedback. Use the form below to express general comments on transit, suggestions for improving transit service, or to commend a transit employee. Provide as much information as possible. To receive a reply by e-mail or US mail, complete the contact information at the bottom of the form.

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    Arrow View the Comments / Suggestions Online Form
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    Paratransit (STS) Comment/Complaint

    We welcome your feedback. Use the form below to express general comments or complaints on paratransit (STS) service, suggestions for improving transit service, or to commend a transit employee. Provide as much information as possible.

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    Arrow View the Paratransit (STS) Comment/Complaint Online Form
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    If you cannot view PDF Get Acrobat! files, you can download Acrobat Reader  for free from Adobe Systems, Inc. In order to use PDF files, you must have Acrobat installed on your computer.
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